Olivia Stefanino's Articles in Business

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Phil learns to serve rather than be served! Phil swaggered into my office, sank into the back of the chair that I offered - and swiftly folded his arms. Without saying anything, Phil simply looked at me with his left eyebrow raised. His defensive body language made it clear that he was not looking forward to our session Pete learns to make a relationship - Not a sale! Pete had worked in sales for the last five years - but in spite of his extensive experience, he was convinced that he still had a lot to learn. Apart from his innate sense of curiosity - which had often got him into trouble at school - Pete particularly wanted to know why some of his colleagues were consistently viewed as the company's "superstars"... Kathy learns how to get the best out of staff she's "inherited"! Kathy, an admin manager with a large manufacturing organisation, was at her wit's end. In the main she loved her job, but just recently she'd 'inherited' two staff from another department and they were making her life unnecessarily difficult... Is coaching the way to beat the threatened recession? With more news coming in every day about companies hitting the wall, it's fair to say that even if we manage to escape a full-blown recession, it's going to be a pretty bumpy ride for the next few months, if not years... Getting negative with negative people guarantees negative results! Mary was the office manager for a large construction company - and with her keen eye for detail, she ran a tight ship. She had the respect and loyalty of both her employer and her staff - but when her boss cajoled Mary into taking on his daughter Bianca for a university work placement, things rapidly began to slide downhill... Brett learns he can't afford the luxury of undercharging! Brett was in a quandary. He had been running his sales and marketing consultancy for nearly three years - and while he wouldn't describe himself as successful, he had just about managed to keep his head above water...

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